Legal
Terms of Use
These terms apply to your use of this website. Services we provide to clients are governed by a separate written service agreement.
Note for review: these terms describe how this website is intended to be used. Please have them reviewed by your attorney before you consider them final, and replace this note once you have.
About this website
This website is operated by Dependable IT Support, based in Tacoma, Washington. By using the site, you agree to these terms.
Information is general, not advice for your situation
Content on this site is provided for general information. Technology decisions depend on the specifics of your organization, and nothing here should be treated as professional advice for your particular circumstances. For that, talk with us directly.
Services are governed by your agreement
Descriptions of our services on this site are summaries written for clarity. The actual scope of work, response commitments, fees, term, and our guarantee are set out in the written agreement between you and Dependable IT Support. Where this site and that agreement differ, the agreement governs.
Guarantee and response statements
Our 100% / 100-Day Guarantee applies to managed services clients as described in their agreement. Response figures published on this site reflect measurement over a defined period and describe how quickly work begins on an issue — not how long any particular problem takes to resolve.
Intellectual property
The content, wording, and design of this site belong to Dependable IT Support unless otherwise noted. Client names and testimonials are published with permission and remain the property of those organizations. Please don't reproduce site content without asking.
Links to other sites
We sometimes link to other organizations' websites. We don't control them and aren't responsible for their content or practices.
Availability
We aim to keep this site available and accurate, but we don't guarantee that it will be uninterrupted or error-free. We may change or remove content at any time.
Limitation of liability
To the extent permitted by law, Dependable IT Support is not liable for losses arising from your use of this website. This does not limit any obligations we owe clients under a signed service agreement.
Governing law
These terms are governed by the laws of the State of Washington.