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Dependable IT Support

Who we help · Nonprofits

Experienced IT support for organizations with a mission and a budget.

Most nonprofits can't justify a full-time IT person — and don't need one. What they need is experienced help they can reach quickly, security they can trust, and spending they can plan around.

Nonprofits aren't discount clients here. They're some of our longest.

We've supported nonprofits, foundations and associations in the South Sound for years, and it's some of the work we're proudest of. You get the same senior attention, the same response, and the same security as every other client — with an honest eye on what your budget can carry.

What tends to matter most

Stretching a limited budget

Practical recommendations, sensible licensing, and honest advice about what's worth spending on and what isn't.

Protecting donor and client information

The information your organization holds is sensitive and often personal. Protecting it protects your reputation.

Experienced help without a hire

A much more experienced skill set than a small organization could employ on its own — available when you need it.

Staff who can get on with the work

Fewer interruptions for small staffs where one person being stuck affects everyone.

Avoiding unnecessary complexity

Simple, well-chosen systems your team can actually use, not a stack that needs a specialist to operate.

Mission continuity

Backups, recovery planning and security so an incident doesn't interrupt the work your community depends on.

Volunteers, boards and turnover

Nonprofit environments have their own rhythms: staff who wear several hats, volunteers who need limited access, board members who need documents, and turnover that makes account hygiene a real risk. We handle joiners and leavers properly, keep access tidy, and document things so a staffing change doesn't mean losing institutional knowledge.

We're also happy to talk with a board or finance committee in plain language about what you're spending, why, and what the alternatives are.

In their words

Two of the organizations below are nonprofits we've supported for years.

Our Staff Was Working from Home in A Matter Of Days!

Photo of Dr. Michael J. Adams
When the COVID-19 shelter-in-place orders seemed like they were imminent, we were faced with the extraordinary challenge of getting our key employees set up with the ability to securely access their desktop computers at work, remotely from their homes. Fortunately, we were able to make a quick phone call to Dependable IT Support and have them take care of everything. Owen and the team at Dependable IT Support provided home firewalls for all our key employees, then configured each employees’ laptop and firewall and worked with our employees to get them set up and connect securely to their work computers. All of this was completed in a matter of days, just in time to meet our local shelter-in-place order. We never could have gotten this done without the help from Dependable IT Support! Now our employees are safely working from home with very little impact to the efficiency of the organization!

Dr. Michael J. Adams

President, Faith International University

We Think of Dependable IT Like Part Of Our Extended Staff!

Photo of Melissa Malott
We have outsourced our IT to Dependable IT Support for several years now and are delighted with their responsiveness and ability to anticipate our needs. They have supported us through good times and not so good times, so well that at times we even think of them as part of our extended staff. As a non-profit with a limited budget, we can’t justify a dedicated IT person, nor do we need one. And with Dependable IT Support, we know we’re getting a much more experienced skill set for pennies on the dollar compared to someone on staff.

Melissa Malott

Executive Director, Citizens For A Healthy Bay

Responsive and Reasonable Rates! Highly Recommended!

Photo of Anne Banauch
Having Dependable IT as part of our team has allowed us to minimize downtime when any tech issues occur. I would highly recommend Dependable IT. Their responsiveness is outstanding. They were the only company we talked to that offer reasonable non-profit rates. They will help you get your job done better – because you don’t have to worry about IT issues. And, if that still doesn’t convince you, call me! I’d be happy to share our experience.

Anne Banauch

Director, Highline Schools Foundation

Talk with us

Let's talk about your organization's technology.

Tell us what's going on, ask questions, and see whether Dependable IT is the right fit. No pressure and no sales presentation.

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